How ReviewWorks works
Put the tap point where the customer already pauses.
ReviewWorks is not just an NFC card in the post. We look at the customer journey, choose useful placements, programme the devices and make sure the system is understandable for staff and customers.
Map the customer journey
Where do customers pay, check out, finish an appointment, leave a table, speak to staff or wait?
Recommend useful coverage
Stand at the main stopping point, cards for the right staff, and fixed plates where a second touchpoint genuinely helps.
Programme the destination
Direct to Google or use the optional Smart Gateway when more than one action matters.
Place, test and explain
For Christchurch customers, we can help with practical placement, testing and a simple staff walkthrough.
Placement principle
Maximum useful deployment — not maximum possible hardware.
A hotel, restaurant, clinic and salon all have different customer journeys. The right setup may be three pieces or considerably more. We would rather recommend fewer useful touchpoints than sell devices that nobody sees or uses.
Typical places we look at
- Reception and checkout
- Counter or till
- Customer-facing staff
- Exit or waiting area
- Tables or menus in hospitality
Not sure what fits?
Tell us how your customers move through the business.
We’ll show you where we would put the useful tap points, what we would skip, and whether you need anything beyond the hardware.
Show me what you’d set up