Managed Reputation
Keep the review system working after the hardware is installed.
For businesses that want ongoing help monitoring reviews, supporting staff, improving the ask system and keeping the customer journey from going stale.
What’s included
Ongoing help around the whole review workflow.
Monitoring & response workflow
Review monitoring and alerts, plus response drafting and workflow support.
Monthly performance summary
A practical view of review activity and what should be adjusted next.
Staff ask-system coaching
Simple refreshes so the devices do not become furniture nobody mentions.
Google Business Profile hygiene
Review and recommendations around profile basics where relevant.
Private feedback
A compliant private-feedback option that can sit alongside public review routes.
Placement & Gateway optimisation
Periodic review of physical coverage and Smart Gateway flow where applicable.
Important
No review-gating. No guaranteed outcomes.
ReviewWorks does not suppress the Google review route based on sentiment and does not guarantee review volume, rating, ranking or revenue. The service is about making the system easier to use, monitor and improve.
Managed Reputation enquiry
Show us what you’re managing now.
We mainly need to understand your current Google presence, how many locations you have and where the review workflow is breaking down.
Not sure what fits?
Tell us how your customers move through the business.
We’ll show you where we would put the useful tap points, what we would skip, and whether you need anything beyond the hardware.
Show me what you’d set up