Smart Gateway
One tap. The useful next actions for your customer.
Instead of locking every NFC device to one destination, the Smart Gateway gives customers a simple branded page with the actions that matter to your business.
Why it matters
Hardware removes friction. The Gateway makes the tap more useful.
A direct review link is perfect when that is the only job. The Gateway is better when you want the same physical touchpoint to support several customer actions or change over time.
Multiple useful actions
Review, feedback, rebooking, ordering, your website, social channels or another approved destination.
Update without replacing hardware
The NFC/QR point stays in place while the destination can be adjusted as your customer journey changes.
Still simple for the customer
They tap once, land on one clean page and choose the action they want.
Good fit
When I’d recommend it
- You want review + rebook from the same tap point.
- You want private feedback alongside a public review option.
- You expect links or offers to change over time.
- You have several customer actions worth making easier.
Pricing
Smart Gateway is optional. Straightforward hardware can still link directly to Google when that is the best fit.
Smart Gateway enquiry
Tell us what you want the tap to do.
A few details are enough for us to recommend the right Gateway structure and whether you actually need one.
Not sure what fits?
Tell us how your customers move through the business.
We’ll show you where we would put the useful tap points, what we would skip, and whether you need anything beyond the hardware.
Show me what you’d set up